We are looking for a Client Care Assistant to join our team in the beautiful North Yorkshire city of Ripon. Bishopton Vets is a busy, well-equipped RCVS Hospital and ISFM Cat Friendly Accredited Practice. Our veterinary team includes RCVS Advanced Practitioners in surgery, medicine and small animal practice and we have a visiting ophthalmologist, dermatologist, cardiologist, ultrasonographer and MRI scanner.
The successful candidate will ensure our clients and professional colleagues receive a positive, friendly and efficient service, whilst exceeding their expectations at all points of contact. They will be responsible for supporting the whole client journey including: meeting and greeting clients, booking appointments and procedures, receiving and dispensing medication orders, handling both face-to-face and telephone enquiries, maintaining the waiting area, infection control duties and other administrative tasks as required.
The suitable candidate must be flexible, professional and accurate, showing a proactive ownership of each enquiry handled and valuing the importance of continuity of care in client service.
Full time and part time applications will be considered. The position includes shifts within the Practice opening hours of 8:00-19:00 and working Saturdays and Sundays on a rota basis. The role is based at the Ripon surgery, but cover for colleagues will be required as necessary across all branches. Full on-the-job training will be provided.
If you are a team player who has the motivation and commitment to make a difference then please send your CV and covering letter FAO: Kelly Shaw, Bishopton Veterinary Group LLP, Mill Farm, Studley Road, Ripon, North Yorkshire, HG4 2QR or email firstname.lastname@example.org. The closing date for applications is Friday 7th February 2020.